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How can I pay for a CSC?
There are three types of acceptable payments: by wire, by check and by credit card. Fees paid for a CSC are non-refundable.

Will I receive an invoice?

Yes, you will receive an electronic invoice for your CSC order.

How should I remit payment?
Payments can be sent in one of four ways: via wire transfer, credit card, check via the US Postal Service, or check expressed overnight (e.g. Fed Ex).

What is Auto-Renew and how does it work?
The Auto-Renew option provides our CSCA members the convenience and flexibility of extending the lease of their CSCs beyond the term expiration date of the code via an automatic credit card payment. For more information on CSC Auto-Renew click here, FAQ.

Where do I send mail payments?
PLEASE INCLUDE YOUR INVOICE NUMBER AND SHORT CODE WHEN PAYING BY CHECK OR WIRE TRANSFER TO AVOID ANY PROCESSING DELAYS.
Submit regular mail payments to:

NeuStar, Inc.
Bank of America
P.O. Box 409915
Atlanta, GA 30384-9915

Where can I send overnight express payments?
Please be sure to include the invoice number and submit overnight express payments to:

Attn: Lockbox Processor
NeuStar/Lockbox 409915
Bank of America
6000 Feldwood Road
College Park, GA 30349

How do I pay via credit card?
Credit payment can be made securely online after the application is reviewed and approved. If you have questions regarding this process please call 1-866-623-2272 or send an email to billing@usshortcodes.com

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The CSCA logo is a service mark of CTIA - The Wireless Association®. The NeuStar logo is a registered trademark of NeuStar, Inc.
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