Case Studies

Short Codes for Loyalty

Customers committing to a subscription-based service want to feel special. But how can a company reach people where they are with relevant information, without going too far and turning them away?

Young man redeeming benefits on his mobile phone at the gym smart codes program

Stats

2-way messaging

Application

Greater
connection
to members

Results

Increased interactions with customers, driving higher value and decreased cancellation

Use Cases

Marketing

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