Premier

IMImobile

Description:

imimobile provides cloud communications software and services that managebusiness-critical customer interactions at scale. We believe that customer experience is the key competitive advantage for consumer businesses. So, we’re creating a world where enterprises can stay constantly connected to their customers. A world where every touchpoint, on every channel, is an opportunity to deliver rich, engaging, intuitive experiences. Our Customer Interaction Management (CIM) suite automates, orchestrates and monitors interactions with disparate back-end systems. This saves time and cuts costs for businesses, while seamlessly connecting to customers on the devices they choose. We deliver innovative, on-brand, business-critical customer interactions for blue-chip global enterprises and leading public-sector organizations including AA, Best Buy, BT, Capitec Bank, Centrica, EE, Hermes, IHG, Mercedes, Orange, O2, Vodafone and Walgreens. Acquired by Cisco in February 2021, imimobile is a global business with over 1,100 employees and offices across the UK, USA, Canada, India, South Africa and UAE.

Partner Type:
Application Provider, Aggregator
Industry/Vertical:
Finance and Insurance, Health Care, Retail
Capability:
Developer Toolkit, Messaging Automation/ Scheduling, Verified SMS Enablement
Social Channels