Situation 

Faced with a city-wide emergency, Omni Dallas Hotel needed a quick, effective way to keep more than 650 employees and occupants within its 1,000 rooms informed.

Solution 

With short codes, the hotel was able to send notifications as the crisis unfolded, from updates on property security and road closures to communications to staff about an internal meeting afterward.

Results 

Short codes enabled hotel employees and guests to remain safe, secure, informed, and reassured throughout the crisis.