Situation 

Medication adherence is vital to the health of patients and players in the healthcare supply chain. A leading retail pharmacy used short codes to streamline one key area: prescription pickups.

Solution 

Users simply text "Join" to a dedicated short code and answer a few security questions to get started. Text alerts are delivered in Spanish and English. Customers can opt in to receive alerts for family members, too.

Results 

Now, thanks to this six-digit numeric code, any customer with a text-enabled phone can know when their prescriptions are ready to pick up.