As companies adapt their offerings to a changing business climate, they face a marketing challenge: how to introduce customers to new products and services while keeping communications relevant and personal.
Short Codes for Opt-in Customer Communications
Short Codes for Opt-in Customer Communications
Situation
A nationwide retailer with a strong pharmacy needed a way to reach out to its customers about its health and wellness services.
Solution
A short codes campaign offered a solution that’s opt-in, targeted, and easy to use. Customers sign up for personalized notifications, from information about flu shots to eyeglasses.
Results
This short codes campaign delivered customers timely texts to keep them healthier—and gives the retailer more exposure for its wellness and clinical services.
STATS
600+
locations
APPLICATION
New service offers
RESULTS
Targeted, timely texts
USE CASE
Customer Care