For academic communities, short codes provide a trusted, easy-to-use channel for customizable, two-way communications.

Situation 

To improve enrollment and student support, Wayne State University (WSU) needed a way to keep students, faculty, and staff up to date with campus events and deliver critical notifications.

 

Solution

Short codes provided an opt-in, easy-to-use way to send customized text messages, from system alerts to IT staff to student notifications about grade postings, course changes, and academic deadlines. 

 

Results

This two-way communication channel significantly improved student engagement and provided students with information and resources for navigating their college careers.

 

STATS

2-way

communications

RESULTS

Increased engagement

Read more here.

 

USE CASES

Engagement