Tracking a shipment too often involves a jumble of calls, emails, and website log-ins. With short codes, businesses can put a more streamlined process at their customers’ fingertips.
Will my package arrive today? Is bad weather causing delays? Customers accustomed to instant information through their phones expect the same from shipping and delivery services.
Short codes provided an easy-to-use, easy-to-scale solution. The organization leased a vanity short code that aligned with its brand and set up commands for common questions.
Now with a quick text of a brief, intuitive keyword, customers have shipment and delivery notifications at their fingertips, on demand and through a trusted source.
access to updates
Logistics data on demand