Clarity, mobility, and trustworthiness make short codes ideally suited for community-sourced public service notifications by people in the community, from information about potholes to public disturbances and beyond.
When subway riders in a metropolitan area see something amiss or someone in trouble, they can notify the right people quickly.
Short codes delivered a solution to customers’ fingertips. Users simply text a message to a short code to alert Transit Police of disturbances.
With the MyMTPD vanity short code, WMATA extended the reach of its “See Something? Say Something!” campaign with a trusted, easy-to-use communications channel.
daily riders (March 2021)
Quick, discreet alerts