Monthly Invoices - Billing Page

This tab is only be displayed if your account has short codes signed up for monthly billing.  The list displays all historical monthly invoices for the account in descending order of the invoice id. The process below explains the Monthly Invoice tab accessed from the Billing page. 

  1. From the left-side navigation menu, click Billing.
  2. Click the Monthly Invoices tab if not already on that tab.



    The list displays the following information:
  • Invoice ID - the unique invoice ID
  • Invoice Status - Paid, Payment Due, Payment Overdue, Auto-Pay,  or Cancelled
    Note: The monthly invoice status changes to Payment Overdue and the customer is sent a reminder email on the 16th of the month.
  • Short Codes - the total number of short codes in the order
  • Total Price - the total price of all the short codes in the order
  • Invoice Date - the date when the short codes were ordered
  • Due Date - the payment due date
  • Paid Date - the date of payment
  • Payment Method - the method of payment
  • Action - View & Pay Invoice button if the payment is due or overdue
  1. Click the + icon at the beginning of the row to expand the invoice details. This list displays the Billing Contact, the email address, and the following information:
  • Short Code - the short code
  • Start Date - the month start date of the short code 
  • End Date - the month end date of the short code
  • Type - Random or Selected
  • Price - the price of the short code for that month
  • Lease Order - the link to the Billed Monthly 12-month lease on the short code list
  • Lease End - the lease end date of the Billed Monthly 12-month lease
  • Lease Month - the month number of the Billed Monthly 12-month lease that's being paid for with this monthly invoice
View Short Code History
  1. To view the history of a short code, click the short code link below the Short Code column.
View Lease Order
  1. To view the order of the lease, click the link below the Lease Order column.
View and Pay Invoice
  1. To view and pay an unpaid monthly invoice click the View and Pay Invoice button below the Action column. The invoice is opened in a new tab.
    Note: The View and Pay Invoice button is available only for invoices that requires payment. 
  • Click the Pay Online button which takes you to the  Payment tab of the  Checkout page.
  • Select the mode of payment below the Payment Information section.
  • Read and click the Terms and Conditions check-box.
  • Click Complete Order.

 

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