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Case Studies

Short Codes for Customer Notifications

For notification campaigns that need to be timely, secure, widely accessible across demographics, and easy to use by all ages, short codes offer a powerful solution.

Woman using mobile phone at pharmacy for pick up short codes program


Medication adherence is vital to the health of patients and players in the healthcare supply chain. A leading retail pharmacy used short codes to streamline one key area: prescription pickups.


Now, thanks to this six-digit numeric code, any customer with a text-enabled phone can know when their prescriptions are ready to pick up.


Users simply text "Join" to a dedicated short code and answer a few security questions to get started. Text alerts are delivered in Spanish and English. Customers can opt in to receive alerts for family members, too.


6 digits for timely updates


Prescription refills


Trusted timely reminders

Use Cases

Customer Care

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