![Woman using mobile phone at pharmacy for pick up short codes program](/sites/default/files/styles/large_16_9_1440x810/public/2023-06/woman-using-mobile-phone-at-pharmacy-for-pick-up-short-codes-program.jpg.webp?itok=-7qrNq45)
Situation
Medication adherence is vital to the health of patients and players in the healthcare supply chain. A leading retail pharmacy used short codes to streamline one key area: prescription pickups.
Results
Now, thanks to this six-digit numeric code, any customer with a text-enabled phone can know when their prescriptions are ready to pick up.
Solution
Users simply text "Join" to a dedicated short code and answer a few security questions to get started. Text alerts are delivered in Spanish and English. Customers can opt in to receive alerts for family members, too.
Stats
6 digits for timely updates
Application
Prescription refills
Results
Trusted timely reminders
Use Cases
Customer Care