The Trusted and Reliable Way to Send and Receive Messages
The Trusted and Reliable Way to Send and Receive Messages
Getting Started with Short Codes
A short code is a five- to six-digit number used to send SMS and MMS messages. The following steps will guide you through learning how short codes work, finding the number that’s right for you, leasing your own code, and taking the first steps to launching your campaign.
Learn
Discover how short codes improve audience engagement and retention.
Find
Search the official registry for available short codes.
Lease
Create an account, lease your own short code, and find a partner.
Short Code Benefits
Short Codes In Action
Secure Mobile Banking
An online banking system lets customers stay on top of their accounts and finances from their computers, 24/7. But what about when they’re on the go? That’s where short codes come in.
Prescription Drug Pick-up
A national pharmacy uses short codes to notify patients when prescriptions are ready, increasing patient compliance and driving better relationships between patients and the pharmacy.
Texting Students
For academic communities, short codes provide a trusted, easy-to-use channel for customizable, two-way communications.
Promotional Offers
Special discounts keep burrito lovers flocking to a national quick serve restaurant company. Short codes enable the brand to deliver targeted offers to loyal customers just as hunger pangs arrive.
Shipping Notifications
A national shipping company uses short codes to improve operations and provide customers the right information just in time.
Texting for Power Outages
For critical, time-sensitive communications, short codes help organizations notify their customers quickly and efficiently.
Frequently Asked Questions
Short codes are among the most reliable, timely and secure ways to message your audience. Learn more about how to find and lease a short code.
A short code is a five- or six-digit number that can be used to send and receive text messages. Companies use these codes to bring customers into the branded experience through information updates, alerts, loyalty programs, surveys, sweepstakes, and coupon offers. Short codes have high deliverability and open rates, are easy to remember, and enjoy a high level of trust from consumers thanks to federal regulations, industry ovrsight and best practices that keep spam rates low.
First, set up a Short Code Registry account, log in and complete a short code lease application.
There are a few companies such as your wireless service provider that work behind the scenes to ensure your message reaches your customer. Before reaching that point, most lessees select an application provider to help implement their campaign. The application provider will help construct their message and will coordinate with other members of the messaging ecosystem such as aggregators who work with wireless service providers to deliver your text messages to your customers.
