Short Code Use Cases

Photo of a business team at a cafe looking at a mobile phone for a meeting about short codes

Short Code Use Cases

Here are just some of the ways our clients use short codes in their digital communication.

Authentication

Short codes provide your customers a quick and easy way to protect their personal information. Systems like two-factor authentication are texted directly to customers using designated short codes.

Woman uses her mobile phone to double check bank information

Short Codes for Banking

National Retail Bank

Authentication

person-getting-a-prescription-notification-on-mobile-phone-smart-codes-program

Short Codes for Opt-in Customer Communications

National Retail Pharmacy

Authentication

Customer Care

Short codes create customer care that goes above and beyond, giving you the ability to receive inbound requests, answer questions, and alert them regarding service availability.

Woman using her mobile phone to pick up a prescription at the pharmacy after receiving an alert

Short Codes for Customer Notifications

National Retail Pharmacy

Customer Care

Student uses her smartphone to check on her scholarship status

Supporting Students with Short Codes

Higher Education Location Program

Customer Care

Woman-doing-online-banking-on-smartphone-short-codes-program

Retail Banking and Short Codes

FirstBank

Customer Care

A woman getting her hair done at an appointment she made using the salon's short code scheduler

Short Codes for Scheduling and Engagement

Clever Gap

Engagement

Woman receiving an overdue book notice on her mobile phone via reminder system powered by short codes

Community Reminders via Short Codes

Ohio Public Library

Customer Care

man-looking-concerned-after-receiving-fraud-alert-on-smartphone-short-codes-program

Short Codes for Financial Service Notifications

Fortune 500 Retail Bank

Customer Care

woman-texting-during-a-power-outage-smart-codes-program

Short Codes for Service Notifications

Regional Energy Company

Public Safety

Engagement

Short codes not only promote high read and response rates, but can provide an easy way for customers to reach out to you when texting your leased code.

A woman getting her hair done at an appointment she made using the salon's short code scheduler

Short Codes for Scheduling and Engagement

Clever Gap

Engagement

Classmates with mobile phones on their way to a campus event after receiving a text reminder

Short Codes for School Communications

Wayne State University

Engagement

A red fox behind a tree in the woods, one of many animals advocated for via this short code campaign

Short Codes for Advocacy and Outreach

PETA

Engagement

Woman-engineer-with-smart-phone-in-car-plant-smart-codes-program

Short Codes for Mobile Notifications

National Union

Engagement

Woman checks most recent update on this week's activities

Short Codes for Outreach and Education

YMCA Greater Grand Rapids

Engagement

Woman sends a positive text anonymously via short code

Short Codes for Engagement

Mental Health America

Engagement

Woman uses her mobile phone to vote online after receiving a link via short code

Short Codes for Voting

Txt2Vote

Engagement

Marketing

Many brands use short code marketing to conduct customer surveys and promotional events, sending questionnaires, coupons, and contest details directly to their phones.

Woman checks a deadline reminder on her mobile phone

Lead Conversion with Short Codes

Katch

Marketing

Woman-using-mobile-phone-in-airport-smart-codes-program.jpg

Short Codes for Consumer Marketing

Orbitz

Marketing

Two soldiers chat about an upcoming event alert sent via short code to the mobile phones

Short Codes for Event Promotion

87th Force Support Squadron

Marketing

young-man-redeeming-benefits-on-his-mobiile-phone-at-the-gym-smart-codes-program

Short Codes for Loyalty

National Fitness Company

Marketing

A delicious meal a customer saved money on thanks to a short code promotion

Short Codes for Mobile Promotions

National Burrito Restaurant

Marketing

Woman checks a promotional text for savings on her mobile phone

Short Codes for Marketing Promotions

7-Eleven

Marketing

Public Safety

Short codes streamline the lines of communication between people and public services, giving bystanders an easy way to notify the proper authorities in evolving situations.

 

A-doctor-puts-a-ban-aid-on-a-woman's-arm-after-he-administered-the-COVID-19-vaccine-injection

Short Codes in Public Health Campaigns

Dr. B

Public Safety

Volunteers ready to assist teens directed towards the shelter thanks to this short code program

Short Codes for Community Services

The Teen Project

Public Safety

Woman receives an update on her mobile phone while checking into a hotel

Short Codes for Crisis Communications

Omni Hotel Dallas

Public Safety

woman-texting-during-a-power-outage-smart-codes-program

Short Codes for Service Notifications

Regional Energy Company

Public Safety

Washington D.C. metro station interior, benefitting from the 'See something, say something' short code campaign

Short Codes for Transit Safety

Regional Subway System

Public Safety

Close cropped image of electric meters, which consumers are updated about via short code notifications

Short Codes for Notifications

Southern California Edison

Public Safety

Operations

Short codes can make daily operations easier for you and your customers, providing them texted updates in real time.

Woman-viewing-job-posts-on-mobile-phone-short-codes-program.

Short Codes for Recruiting

JobAlarm

Operations

woman-uses-productivity-management-app-short-codes-program-new.jpeg

Short Codes for Workforce Communication

ShiftNote

Operations

USPS worker delivering mail after customer received an 'out for delivery' alert

Short Codes for Shipment and Delivery Tracking

National Shipping Company

Operations

Use Cases - Footer CTA

How Short Codes Work

Short Codes campaigns have high open rates and consumer confidence because our lessees work with partners and the wireless industry, creating secure and effective campaigns. Learn more about how the process works.

Learn More