Case Studies

Discover how short codes improve audience engagement and retention.

Woman engineer with smart phone in car plant smart codes program

Featured Case Study

“Websites and social platforms are often a first go-to for sharing information. But not all people sit in front of a computer all day, use their smartphones for internet browsing, or trust news over social media."

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Woman receiving an overdue book notice on her mobile phone via reminder system powered by short codes

Community Reminders via Short Codes

Short codes give organizations a fast, efficient way of increasing their messaging capacity.

Woman checks a deadline reminder on her mobile phone

Lead Conversion with Short Codes

Short codes equip sales and marketing campaigns with fast, targeted text messages that engage recipients and inspire action.

Woman doing online banking on smartphone short codes program

Retail Banking and Short Codes

As mobile technologies and consumer expectations evolve, short codes help financial services organizations keep their customers in the know, with simplicity and immediacy.

A red fox behind a tree in the woods, one of many animals advocated for via this short code campaign

Short Codes for Advocacy and Outreach

For advocacy organizations, short codes are a fast way to send messages that get opened and inspire action.

Woman uses her mobile phone to double check bank information

Short Codes for Banking

What’s my account balance? Have there been any suspicious transactions? Short codes give financial services customers a secure, streamlined way to check—straight from their phones.

Volunteers ready to assist teens directed towards the shelter thanks to this short code program

Short Codes for Community Services

For delivering information about vital resources and services, short codes are quick, easy to use, and work with any phone that can send and receive text messages.

Woman using mobile phone in airport smart codes program

Short Codes for Consumer Marketing

With short codes, marketers can send consumers real-time, opt-in messages for immediate promotions and ongoing brand loyalty.

Woman receives an update on her mobile phone while checking into a hotel

Short Codes for Crisis Communications

In emergency situations, short codes enable organizations to send timely notifications from a trusted source--fast.

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