![A woman getting her hair done at an appointment she made using the salon's short code scheduler](/sites/default/files/styles/large_16_9_1440x810/public/2023-06/woman-looking-down-at-mobile-phone-at-hair-appointment-short-codes.jpg.webp?itok=kcf-eiYI)
Situation
Clever Gap’s client, a beauty salon and spa, needed a way to manage appointment cancelations and quiet days while optimizing client engagement and retention.
Results
The short code campaign yielded a high return on investment: increasing the spa’s ability to book customers on slow days and generating a spike in returning clients.
Solution
Short codes provided a quick, engaging solution. Customers opted in to bi-monthly text messages highlighting special promotions, plus notifications for same-day appointments.
Stats
2x month specials
Partners
Results
Better scheduling, service
Read more
Use Cases
Customer Care