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Case Studies

Short Codes for Scheduling and Engagement

For service businesses, short codes are a powerful way to keep customers booked, engaged, and coming back.

A woman getting her hair done at an appointment she made using the salon's short code scheduler


Clever Gap’s client, a beauty salon and spa, needed a way to manage appointment cancelations and quiet days while optimizing client engagement and retention.


The short code campaign yielded a high return on investment: increasing the spa’s ability to book customers on slow days and generating a spike in returning clients.


Short codes provided a quick, engaging solution. Customers opted in to bi-monthly text messages highlighting special promotions, plus notifications for same-day appointments.


2x month specials


Better scheduling, service
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Use Cases

Customer Care

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