![USPS worker delivering mail after customer received an 'out for delivery' alert](/sites/default/files/styles/large_16_9_1440x810/public/2023-06/USPS-delivers-mail-according-to-schedule-short-codes-program.jpg.webp?itok=gEIu_1cA)
Situation
Will my package arrive today? Is bad weather causing delays? Customers accustomed to instant information through their phones expect the same from shipping and delivery services.
Results
Now with a quick text of a brief, intuitive keyword, customers have shipment and delivery notifications at their fingertips, on demand and through a trusted source.
Solution
Short codes provided an easy-to-use, easy-to-scale solution. The organization leased a vanity short code that aligned with its brand and set up commands for common questions.
Stats
24/7 access to updates
Application
Package tracking
Results
Logistics data on demand
Use Cases
Operations